FAQs
How do I book a room?
All booking is done online. You will find the best rate right here, booking directly on our website with the “Book a Suite” button. Our rooms are also listed on popular third-party travel sites.
Can I bring my pet?
We welcome pets in Suite 8 only with a $15 pet fee. We can accommodate service animals in any suite (service animals must perform a service for a person with a disability).
Do you offer breakfast?
We offer a light complimentary breakfast in the office. The office door is in the lobby. It is accessible with a door code from 7 am–10 am. Breakfast foods include bagels, muffins, fruit juice, milk, yogurt, cereal, granola, nuts, fresh fruit, hard-boiled eggs, and oatmeal. (Breakfast item selection may differ slightly from the above list due to availability.)
How do I check in?
Art City Inn is a self–check-in hotel. The morning of your stay you will receive a door code via text message. Press the four-digit code on the door keypad and then wait for a blue checkmark to light up. You will then hear the deadbolt unlock.
What are the check-in and checkout times?
Check-in starts at 4 pm and checkout is at 11 am.
You can select early check-in (1 pm) or late checkout (1 pm). Please check for availabiltiy. Either option is $20 plus tax.
Can I check-in early or checkout late?
Yes, you can select early check-in (1 pm) or late checkout (1 pm). Please check for availabiltiy. Either option is $20 plus tax.
What do I do if something is wrong with my room?
Please call or text us immediately if you have a problem. We want to help you have a great stay.
Can I invite guests over during my stay?
You may have up to two daytime guests over during your stay. If you would like to invite more guests over, please get in touch with us. Parties are not allowed.
Which suites are upstairs?
Suites 2, 3, 4, 9, 10, and 11 will all require climbing a flight of stairs.
What is your cancellation policy?
Non-refundable rates are charged upon booking and are not changeable or refundable.
For standard rates, the reservation is partially refundable and is based on the following fee schedule:
- If you cancel more than 7 days before arrival, you will be charged $45.
- If you cancel within 7 days of arrival, you will be charged 100% of the total reservation amount.
No-shows will be processed the same as cancellations.
Which rooms have king-size beds?
Suites 1, 2, 6, 7, 9, and 11 have king-size beds. The other suites have queen-size beds.
Which rooms accommodate more than 2 people?
Suite 1 has 2 king-size beds. Suites 2 and 7 have a king-size bed with a queen sofa bed. Suite 3 has a queen bed and queen sofa bed.
What amenities does Art City Inn have?
The courtyard area is open for all guests to use. It includes an outdoor fireplace, a waterfall feature, and a hot tub. There is also an upper deck available for all guests. It is through a door at the top of the inside staircase.
What are the rules of the hot tub?
The hot tub is open from 10 am until 10 pm. Guests are responsible for opening and closing the hot tub before and after use. There are blue and white pool towels available in a towel caddy outside. Please help us keep our hot tub clean!
Do you have a front desk receptionist?
Yes, in the evenings from 5–8 pm (Monday through Thursday) and 4–9 pm (weekends) we have a front desk receptionist. We work at the property throughout the week outside of those hours at various times. All the information you need to access your room is in your check-in text and email. You can also always reach us by messaging through the guest app or by calling 801-477-7365, option 3.
Terms and Conditions
SHORT TERM RENTAL AGREEMENT
This Agreement is entered into between Host and Guest for the property outlined in the confirmed booking/reservation.
1. TERM: The term of occupancy shall begin on the arrival date and end on the departure date strictly for the number of nights outlined in the confirmed booking/reservation. The property will be ready for occupancy no earlier than 4:00 pm on the arrival date and must be vacated no later than 11:00 am on the departure date. Early check-in and late check-outs may be arranged with a $20 fee.
2. RENT: The reservation total shall be paid in full prior to the check-in time on the arrival date. Bookings/reservations not paid in full by the check-in time on the arrival date shall be deemed null and void and all deposits will be forfeited by the Guest.
3. CANCELLATIONS: Reservations can be cancelled until 7 days before the first night's stay. Reservations cancelled within 7 days of the stay (including those booked within that period), are non-refundable unless you have purchased a refundable rate. Refundable rates are refundable up to 24 hours before the stay. No refunds are possible within 24 hours of any stay. If you booked directly through us (on our website, phone, or email), please contact us for cancellations. If you booked through a third-party platform (Airbnb, Vrbo, Expedia, etc.). please initiate cancellations through those platforms.
4. DATE CHANGES: For direct bookings (on our website, phone, or email), contact us for any changes. We will approve the alteration whenever possible. If you request to remove a night’s stay within 7 days, that change will be treated as a cancellation and cannot be refunded. If you need to change the dates of your reservation for stays booked with a third-party platform (Airbnb, Vrbo, Expedia, etc.), you will need to submit a change request via the appropriate platform.
5. LIMITED OCCUPANCY: Maximum occupancy is limited to the number of individuals listed on the pre-arrival form. If Host concludes that this policy has been breached, Host reserves the right to evict the entire party with no refund. You may have up to two additional guests visit your suite during daytime hours, but they may not stay overnight. Parties or events are not allowed.
6. NON-DISTURBANCE CLAUSE: Guest and their guests shall not disturb, annoy, endanger or inconvenience other guests or neighbors. The premises may not be used for any unlawful purposes or activities. Fireworks are not allowed at any time.
7. SMOKING/VAPING: Smoking and vaping are not allowed on the property. There is a $200 per day fee for every day of your booking if it is found that you have been smoking or vaping on the property. The Utah Indoor Clean Air Act states that smoking and e-cigarettes are banned in "indoor places where there is more than one employee or where the public can enter"; smoking and e-cigarettes are also banned "25 feet from any entrance, window or air intake where smoking is banned" (Utah Code).
8. PETS: We welcome your well-behaved pet in Suite 8; a $15/day additional pet fee applies. No fee or suite restriction applies to ADA Service Animals (defined as a dog that has been individually trained to do work or perform tasks for an individual with a disability, with the task directly related to the individual’s disability). The following rules are in place:
Guests are responsible to pick up after their animals and dispose of pet waste in the exterior garbage cans. Any animal waste left on the property constitutes “damage” and damage fees apply.
If animals defecate or urinate on carpets, guests will be responsible for costs associated with professional carpet cleaning.
If animals cause any other damage to the home, the guest will be responsible for repair costs.
Unauthorized pets are subject to a $250/pet daily fee.
Pets are not allowed in the indoor common areas (lobby, office, hallways) or in the courtyard.
9. ACCEPTANCE OF STATE OF SPACE: Feel free to survey the property upon arriving and let us know of any pre-existing damages. The guest has the first 2 hours after checking in to report any issues. After that time period, the guest accepts the condition of the suite.
10. CARE OF PREMISES/DAMAGES: Violation of these or any of the House Rules constitute grounds for automatic eviction plus forfeit of deposit and all booking/reservation cost if violated. Guest agrees to pay Host for any damages to the property, grounds, furnishings, or household items caused by Guest during its occupancy. This will include payment of any additional cleaning charges incurred due to Guest’s occupancy. Damage policy: Guests are responsible for any damages they cause to the property. This includes stained linens, broken furniture, damaged walls, or any damage that requires repair or excessive cleaning.
11. HOST’S RIGHTS: Guest agrees that if the conditions and limitations set forth herein are not met, Host shall have the right to cancel this agreement and may enter the Property, either by statutory proceedings or by force, to inspect the Property and ensure that Guest has vacated the Property. All monies paid by Guest shall be forfeited as liquidated damages.
12. INDEMNITY CLAUSE: Guest herby agrees to Indemnify and hold Host harmless from all claims, including those of third parties, arising out of or in any way related to Guest’s use of Property or the items of personal property provided therein. Guest assumes all risk of injury or other losses relating to any recreational activities on the Property and will hold Host harmless with respect thereto.
13. NO SUBLETTING: Guest may not sublet or assign this Agreement for all or any part of the premises under any circumstances.
14. AGE REQUIREMENT: The primary renter must be at least 21 years old.
15. CHILDREN: Guests are fully responsible for the safety and security of their children at all times.
16. REPAIRS AND MAINTENANCE: The Property is reserved with the Host’s furniture and household furnishings. Host shall not be responsible for providing additional furnishings or equipment not presently available in Property. Guest will report any maintenance issues immediately to the Host. Host will make every effort to repair and/or replace any equipment that is not working properly, but cannot guarantee that all equipment will be in good operating order at all times and no rate adjustments or refund will be made for equipment or appliance failures.
17. INSPECTIONS: The property manager has the right to enter the property at any time to inspect or perform any task, such as repairs and general maintenance.
18. PARKING: Guests can park on the street to the south or west of the inn. Parking is also available anywhere in the large parking lot north of the inn. Please avoid parking on 100 W from November–March (it is a no-parking zone during the winter because of snow plow operations).
19. SECURITY CAMERAS: Art City Inn has installed security cameras at its property to monitor public and common spaces. All the material obtained from security cameras will be made available to authorities if necessary.
Guest and Host, by signing this Rental Agreement, acknowledge that they will comply with the terms of this agreement, and each assumes the responsibility for the obligations set forth herein. Guest acknowledges receipt of the House Rules. Guest acknowledges that they have read, accept, and agree to the terms set forth.
House Rules:
1. Communication: We are readily available and want to help you as soon as possible! The fastest way to reach us is to call or text us at 801-477-7365. We are also available through email: admin@artcityinn.com or amy@artcityinn.com. If you used a booking platform to make your reservation, you can message us through that app as well.
2. Check-in and checkout: Our locks are set to work with your personal code between a 4 pm check-in time and an 11 am check-out time. Most days, we can accommodate an early check-in (1 pm) or a late checkout (1 pm) for a fee of $20. Get in touch and we’ll see what we can do. Please note that a $50 late check-out fee applies to guests who are there longer than their checkout time.
3. Parking: You can park by the curb or in the center parking area south of the inn on 200 S. You can park anywhere in the large parking lot north of the inn. During non-snowy days, you can park on 100 W. Please avoid parking on 100 W from November–March (it is a no-parking zone during the winter because of snow plow operations).
4. Quiet hours: Please observe quiet hours from 10 pm–7 am.
5. Additional guests/events: You may have up to two additional guests visit your suite during daytime hours, but only registered guests may stay overnight. Parties or events are not allowed.
6. Pet policy: Pets are allowed with prior approval in Suite 8 only. Please keep pets out of the lobby. Unauthorized pets are subject to a $250/pet daily fee.
7. Smoking/vaping: Smoking and vaping are not allowed on the property. There is a $200 per day fee if a guest smokes or vapes on the property.
8. Consumable goods: Toilet paper, paper towels, shampoo, conditioner, body wash, soap, and coffee pods are provided upon check-in. If you need additional supplies, please reach out.
9. Forgotten items: Items left behind will be held for 14 days. You can pick up the items, or we can ship them to you for the cost of materials and shipping. After 14 days, forgotten items will be donated.

